Terms of use

The terms and conditions of use to Adventure Provence Rooms


The present general terms of sale (below called "Conditions") govern the activity of the company LYSUS SAS with a capital of 30 000€ registered in the RCS of Toulon under the number SIRET in the course of establishment, whose head office is situated in 42 bis rue Victor Clappier 83000 Toulon and exercising its activity in its located establishment in 42 bis rue Victor Clappier 83000 Toulon (below called "Adventure Rooms Provence").

They are notified to any natural or legal entity wishing to proceed to a purchase via the web site http: // www.adventurerooms-provence.com / (below " the customer ") and fix the contractual arrangements and the conditions applicable to any reservation made on this site.

Adventure Rooms Provence reserves the right to modify or to cancel the terms and the conditions and the contents of the site at any time in its only will and without advance notice. The terms and the conditions of this contract apply to all the visitors of the site http: // www.adventurerooms-provence.com / and must be attentively read before any use. 


Adventure Rooms Provence has for object the organization and the marketing of life-size escape game in a group of 2 to 6 people or more in size competition, organized in his establishment situated in 42 bis rue Victor Clappier 83000 Toulon.


The access to the installations and the services of Adventure Rooms Provence  are exclusively after booking on the website http://www.adventurerooms-provence.com

  • The booking is for a day and a specific timetable, and is valid for that time slot.
  • Booking is made within the limits of available seats, which are updated in real time on the website.
  • The booking will be firm and definitive after only reception by the customer of an confirmation e-mail  of Adventure Rooms Provence.


ARTICLE 3: PRICE - PAYMENT 3.1 - Meaning of a word of general terms of sale

The present conditions can be directly read on the site http: // www.adventurerooms-provence.com/. The fact for the Customer to check the box "I accept general terms of sale" during the signing of the command pull automatically the express acceptance by this one and without limitation nor reserve of the present Conditions. The Customer recognizes by this act to have read and understood the present Conditions and to accept them.
The purchase by e-mail also involves the acceptance of the present Conditions which it recognizes to have read, understand and accepted beforehand in the conditions above mentioned.

3.2 – Price

The prices are indicated in euros, inclusive of all taxes. They take into account the applicable VAT in the day of the order. Any change of the applicable rate can be echoed on the prices after the effective date of the new applicable rate. The applied rate of VAT is in percentage of the value of the sold services of 20 % in Metropolitan France, Corsica and Monaco.
Adventure Rooms Provence reserves the right to modify the prices appearing on its web site at any time. In every case, the service will be charged on the basis of price lists current and mentioned on the site at the time of the reservation. 

3.3 – Payement

Adventure Rooms Provence accepts payments on the site http: // www.adventurerooms-provence.com / by bank card (credit card, Visa card, Eurocard, MasterCard). We shall sell(produce) your account during the finalization of your order on the site.
Adventure Rooms Provence implements all the necessary means to ensure the security and confidentiality of the data transmitted online. In this purpose, the site uses a secure mode of payment SSL (Secure Socket Layer). The transaction is made via the system Stripe and the remote sale contract proposed by the Caisse d'Epargne bank, which alone has the banking information provided on the site at the time of payment. 
Any other method of payment is refused.


No refund will be made in case of cancellation of the service by the client.
In case of delay of the top customer or equal to 15 minutes of schedule booked, Adventure Rooms Provence reserves the right to cancel the service, no refund is made.


Each service is organized for groups of 2 to 6 people, for a period of 60 minutes and 30 minutes of welcome and debriefing.
The groups must report in full, no later than 10 minutes before the start time of the service.
The service is offered in French or English.
Access to facilities is restricted to persons aged 14 years or older.
Children can access the facilities from 9 years, if accompanied by an adult.
Adventure Rooms Provence reserves the right to request identification to verify the age of the players.
People with a visual or hearing impairment and whose disability remains light can access facilities if they are part of a group containing at least one of those without disabilities. The nature of the game is unfortunately not suitable for people with blindness.
It is strictly forbidden to enter the room where the game takes place with food or drinks.
It is strictly forbidden to smoke.
Access to facilities is prohibited to animals.
People under the influence of alcohol or drugs may be refused the right to enter and forfeited their game. Similarly, Adventure Rooms Provence reserves the right to refuse entry to anyone whose behavior is inadequate.
Players will also deposit their bulky bags and personal items in a locker provided for this purpose.
For the purposes of the game, players will be able to manipulate these objects and installations. It is strictly forbidden to break or damage the objects. Adventure Provence Rooms can charge customers for the damage caused, either intentional or unintentional.
To maintain the interest and confidentiality of the game, any audio or video recording and any photographs are strictly prohibited. It is forbidden to reveal the details of the game directly or indirectly, to the public.


By booking through the website of Adventure Rooms Provence, the customer consents to the collection of personal data essential for the proper order processing.
Adventure Provence Rooms agrees to never disclose such information to third parties except in cases provided by law.
According to the law of 6 January 1978 on computers, files and freedoms and article 43 of the Law of 30 September 1986, this website has been declared to the Commission Nationale Informatique et Libertés (CNIL), which issued receipt under current grant number.
The customer has a right to access, modify, rectify and delete data concerning them (art. 34 of the law "and Freedoms" of 6 January 1978).
To exercise this right, you should contact Adventure Rooms Provence by mail addressed to the head office. 


Customers who order via the site http://www.adventurerooms-provence.com/  are deemed buy in France and are therefore subject to French law. The attribution of competence in case of dispute, and failing agreement between the Parties, will be given to the competent courts of Toulon.
These terms and conditions are effective from 1 December 2014.